The New Vehicle Limited Warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of Ford Motor Company. The coverage includes bumper-to-bumper coverage, safety restraint coverage and corrosion coverage. Federal law also requires that Ford Motor Company provide emissions warranties.
Below is a general summary of the New Vehicle Limited Warranty Coverage offered. For a full description of the available warranties or a copy of the applicable Warranty Guide, please visit your local Ford, Lincoln or Mercury Dealership.
The New Vehicle Limited Warranty includes:
(with some limitations not included in this description)
Bumper-to-Bumper Coverage:
Your Bumper-to Bumper Coverage lasts for 4 years unless you drive more than 50,000 miles before 4 years elapse. In that case, your coverage ends at 50,000 miles.
Powertrain Warranty:
Your vehicle's Powertrain components are covered for 6 years or 70,000 miles, whichever occurs first. The extended coverage applies to the Engine, Transmission, Front Wheel Drive and Rear-Wheel Drive. For specific component coverage within Powertrain, please refer to the Warranty Guide.
Safety Restraint System:
Your vehicle's safety belts and airbag Supplemental Restraint System (SRS) are covered for an extended Safety Restraint Coverage Period, which lasts for 5 years or 60,000 miles, whichever occurs first.
Corrosion (Perforation Only):
Your vehicle's body sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for 5 years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship.
During these coverage periods Ford Motor Company Dealers will repair, replace or adjust all parts on your vehicle that are defective in factory-supplied materials or workmanship.
Ford Customer Satisfaction:
Your satisfaction is our #1 goal. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
www.customersaskford.com
If you want to read the full warranty document, you can download it for your reference.***
***This file requires the Adobe Acrobat Reader.
Below is a general summary of the New Vehicle Limited Warranty Coverage offered. For a full description of the available warranties or a copy of the applicable Warranty Guide, please visit your local Ford, Lincoln or Mercury Dealership.
The New Vehicle Limited Warranty includes:
(with some limitations not included in this description)
Bumper-to-Bumper Coverage:
Your Bumper-to Bumper Coverage lasts for 4 years unless you drive more than 50,000 miles before 4 years elapse. In that case, your coverage ends at 50,000 miles.
Powertrain Warranty:
Your vehicle's Powertrain components are covered for 6 years or 70,000 miles, whichever occurs first. The extended coverage applies to the Engine, Transmission, Front Wheel Drive and Rear-Wheel Drive. For specific component coverage within Powertrain, please refer to the Warranty Guide.
Safety Restraint System:
Your vehicle's safety belts and airbag Supplemental Restraint System (SRS) are covered for an extended Safety Restraint Coverage Period, which lasts for 5 years or 60,000 miles, whichever occurs first.
Corrosion (Perforation Only):
Your vehicle's body sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for 5 years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship.
During these coverage periods Ford Motor Company Dealers will repair, replace or adjust all parts on your vehicle that are defective in factory-supplied materials or workmanship.
Ford Customer Satisfaction:
Your satisfaction is our #1 goal. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
www.customersaskford.com
If you want to read the full warranty document, you can download it for your reference.***
***This file requires the Adobe Acrobat Reader.
